General Info

Ardtaraig Fine Foods of Scotland. Gifts of smoked salmon, hampers, gourmet Scottish food and wine, for Christmas, birthdays and anniversaries.

GENERAL INFORMATION

About us

Based in Ayrshire, the home of Robert Burns, Ardtaraig Fine Foods are completely dedicated to your total satisfaction. If you have any suggestions or comments please e-mail us at info@ardtaraigfinefoods.co.uk
Ardtaraig have been supplying smoked salmon and fine foods by mail order for the last 25 years.

General
Ardtaraig Fine Foods are entitled to refuse any order placed by you.
On order acceptance, we will send you a confirmatory e-mail.
We will not disclose your e-mail address to a third party.
You undertake that all details supplied by you are correct for the purpose of ordering and that the credit card you are using is your own.

Liability
We do our utmost to ensure that the information on this website is accurate. However we cannot guarantee this. Ardtaraig Fine Foods does not accept liability for any errors and omissions and we reserve the right to change products, descriptions and prices from time to time. However, we will ensure speedy correction of any errors and/or omissions after being notified of them. Ardtaraig Fine Foods will only be liable for direct loss up to a maximum total of the product purchased in respect of any claim.

Shipping and Handling:
Within the United Kingdom, small orders are sent either by 1st class post and larger orders by a next day delivery service dependent upon size and weight.

Delivery Schedule:
We normally dispatch your order within 3 days of receipt between Mondays and Thursdays and in the UK orders should be received within 48 hours of dispatch. Christmas gift orders are dispatched around the 12th to 15th of December to arrive in good time. Should you require a specific delivery date please let us know.

Back Orders:
If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait.

Credit Card Security:

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee:
We guarantee your satisfaction. You have the right to return goods within 7 days of receipt, free of charge and without explanation for a full refund.
3rd Party Suppliers: Ardtaraig Fine Foods in some cases, works with other suppliers that ship your orders directly to you. We will however, do our utmost to ensure that all complaints are handled speedily and to your satisfaction.

Privacy Policy:
Ardtaraig Fine Foods do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item and your address should you wish to order again.

Reaching Us
If you need to reach us, please e-mail us on info@ardtaraigfinefoods.co.uk
Or phone : 01292 521000 or Fax 01292 207349
Or Post: Ardtaraig Fine Foods, Riverslea, Tarholm, Annbank, AYR KA6 5HX, Scotland.
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